Vision Ombudsman Financial Services

Our Vision

"To continuously strive to be the first choice for Commercial Debt Recovery services in the EU, by developing beneficial and lasting relationships with our clients through a process of continuous improvement and optimising their returns by delivering the most efficient and effective service."

Our Mission

• To maintain ISO: 9001, Investors in People and our commitment to quality .


• To endeavour to be the market leader for 'Commercial Debt Recovery services in the EU, by combining our wealth of experience and innovative technology.


• To empower our employees to achieve their individual goals through investment in training and self development.


• To maximise the recovery of all debts whilst remaining sensitive to any existing business relationships.

Our Values

• We endeavour to provide a diligent, progressive and quality service to our clients.


• We treat our clients with respect, honest and integrity through hard work , perseverance and high levels of communication.


• We actively encourage, motivate and develop our employees to exceed all levels of expectations through pioneering practices and continued investment .